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Plumbers in Stone Mountain, GA

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Check Out Our Work in Stone Mountain GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Stone Mountain, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Stone Mountain, GA.

Recent Jobs and Reviews in Stone Mountain, GA

Rated 5.0 out of 5 stars based on 69 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

Stone Mountain, GA at a glance

Chen Plumbing has completed 3 jobs in Stone Mountain, GA in December 2025.

The most recent job was on December 30, 2025.

Chen Plumbing has completed 176 jobs in Stone Mountain, GA in the last 12 months. The first job there was in August 2023.

Job Locations and Reviews

Replaced kitchen faucet and stop valves. Customer asked about getting a dishwasher replace. Notified her we don’t do dishwashers, but we could add the tie in that the Home Depot installers would require to install a new dishwasher for her, as they will not install one if the drain and water connections are in the crawlspace. We also noticed the drain outlet under the sink was very high, and the homeowner stated the drain frequently builds up grease, as all of the tubular piping was working as one giant p trap. We received approval to cut out the piping under the sink, and reroute it down through the floor and connect it back into the existing plumbing. Once I cut out the old tie in in the basement, I noticed the entire 3” pipe is packed full of grease. Attempted to snake it, but the grease was rock hard and I was unable to get through it with my smaller snake. Kitchen drain line needs to be replaced, as well as the laundry drain that connects into it as it is severely back pitched. Lef
Replaced kitchen faucet and stop valves. Customer asked about getting a dishwasher replace. Notified her we don’t do dishwashers, but we could add the tie in that the Home Depot installers would require to install a new dishwasher for her, as they will not install one if the drain and water connections are in the crawlspace. We also noticed the drain outlet under the sink was very high, and the homeowner stated the drain frequently builds up grease, as all of the tubular piping was working as one giant p trap. We received approval to cut out the piping under the sink, and reroute it down through the floor and connect it back into the existing plumbing. Once I cut out the old tie in in the basement, I noticed the entire 3” pipe is packed full of grease. Attempted to snake it, but the grease was rock hard and I was unable to get through it with my smaller snake. Kitchen drain line needs to be replaced, as well as the laundry drain that connects into it as it is severely back pitched. Lef
Dawson D.
Dawson D. Checked in
Replaced kitchen faucet and stop valves. Customer asked about getting a dishwasher replace. Notified her we don’t do dishwashers, but we could add the tie in that the Home Depot installers would require to install a new dishwasher for her, as they will not install one if the drain and water connections are in the crawlspace. We also noticed the drain outlet under the sink was very high, and the homeowner stated the drain frequently builds up grease, as all of the tubular piping was working as one giant p trap. We received approval to cut out the piping under the sink, and reroute it down through the floor and connect it back into the existing plumbing. Once I cut out the old tie in in the basement, I noticed the entire 3” pipe is packed full of grease. Attempted to snake it, but the grease was rock hard and I was unable to get through it with my smaller snake. Kitchen drain line needs to be replaced, as well as the laundry drain that connects into it as it is severely back pitched. Lef
Stone Mountain, GA 30087
Customer stated that sump pump in basement was constantly kicking out water. Arrived and took a look at some pump and noticed that pump didn’t have check valve on it. Also, customer mentioned that he turned Spicket on to prevent them from freezing and hasn’t shut them off. So I am assuming that the reason the pump was kicking so often is because the water coming from the Spicket was getting down into French drain for sump pump, causing it to fill up and kick out. And when I did mention this to the customer, customer said that the timeline for the pump starting to kick out water a lot was when he turned water on the Spicket. Give customer options of looking into the pump and also install installing check valve. At this time, customer didn’t want to proceed with any repairs, but customer went ahead and shut off Spicket to see if that fixes the issue.
Customer stated that sump pump in basement was constantly kicking out water. Arrived and took a look at some pump and noticed that pump didn’t have check valve on it. Also, customer mentioned that he turned Spicket on to prevent them from freezing and hasn’t shut them off. So I am assuming that the reason the pump was kicking so often is because the water coming from the Spicket was getting down into French drain for sump pump, causing it to fill up and kick out. And when I did mention this to the customer, customer said that the timeline for the pump starting to kick out water a lot was when he turned water on the Spicket. Give customer options of looking into the pump and also install installing check valve. At this time, customer didn’t want to proceed with any repairs, but customer went ahead and shut off Spicket to see if that fixes the issue.
Simeon S.
Simeon S. Checked in
Customer stated that sump pump in basement was constantly kicking out water. Arrived and took a look at some pump and noticed that pump didn’t have check valve on it. Also, customer mentioned that he turned Spicket on to prevent them from freezing and hasn’t shut them off. So I am assuming that the reason the pump was kicking so often is because the water coming from the Spicket was getting down into French drain for sump pump, causing it to fill up and kick out. And when I did mention this to the customer, customer said that the timeline for the pump starting to kick out water a lot was when he turned water on the Spicket. Give customer options of looking into the pump and also install installing check valve. At this time, customer didn’t want to proceed with any repairs, but customer went ahead and shut off Spicket to see if that fixes the issue.
Stone Mountain, GA 30087
Customer had two hose bibs dripping by the garage and the rear by the sliding glass door. The one by the garage was able to be replaced. The one by the sliding door comes through solid wall with no apparent path for replacement since there is a long run of pipe that can’t be accessed. Recommended repairing as an attempt for a first step. Was able to repair the internals to stop the drip. Tested all work to ensure proper f7nction and no leaks. None were found.
Customer had two hose bibs dripping by the garage and the rear by the sliding glass door. The one by the garage was able to be replaced. The one by the sliding door comes through solid wall with no apparent path for replacement since there is a long run of pipe that can’t be accessed. Recommended repairing as an attempt for a first step. Was able to repair the internals to stop the drip. Tested all work to ensure proper f7nction and no leaks. None were found.
Cody B.
Cody B. Checked in
Customer had two hose bibs dripping by the garage and the rear by the sliding glass door. The one by the garage was able to be replaced. The one by the sliding door comes through solid wall with no apparent path for replacement since there is a long run of pipe that can’t be accessed. Recommended repairing as an attempt for a first step. Was able to repair the internals to stop the drip. Tested all work to ensure proper f7nction and no leaks. None were found.
Stone Mountain, GA 30087
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