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Plumbers in Stone Mountain, GA

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Check Out Our Work in Stone Mountain GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Stone Mountain, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Stone Mountain, GA.

Recent Jobs and Reviews in Stone Mountain, GA

Rated 5.0 out of 5 stars based on 69 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

Stone Mountain, GA at a glance

Chen Plumbing has completed 3 jobs in Stone Mountain, GA in June 2026.

The most recent job was on June 30, 2026.

Chen Plumbing has completed 176 jobs in Stone Mountain, GA in the last 12 months. The first job there was in August 2023.

Job Locations and Reviews

Customer had glasses fall off of shirt when flushing the toilet. Gave customer multiple options. Gave option to auger the toilet, or pull toilet and reverse auger the toilet. Cautioned customer about running the auger since it can cause scratches on the toilet, or may push the glasses into the main line and cause issues. Customer understands the risk involved with auguring and agreed to do that as a first step. Couldn’t clear the stoppage. Customer opted to replace the toilet. Noted to customer the flange is sitting low and can cause issues. Customer was ok with doubling the wax ring. Customer declined me going to attic to take a picture of the water heater due to heat concerns.
Customer had glasses fall off of shirt when flushing the toilet. Gave customer multiple options. Gave option to auger the toilet, or pull toilet and reverse auger the toilet. Cautioned customer about running the auger since it can cause scratches on the toilet, or may push the glasses into the main line and cause issues. Customer understands the risk involved with auguring and agreed to do that as a first step. Couldn’t clear the stoppage. Customer opted to replace the toilet. Noted to customer the flange is sitting low and can cause issues. Customer was ok with doubling the wax ring. Customer declined me going to attic to take a picture of the water heater due to heat concerns.
Cody B.
Cody B. Checked in
Customer had glasses fall off of shirt when flushing the toilet. Gave customer multiple options. Gave option to auger the toilet, or pull toilet and reverse auger the toilet. Cautioned customer about running the auger since it can cause scratches on the toilet, or may push the glasses into the main line and cause issues. Customer understands the risk involved with auguring and agreed to do that as a first step. Couldn’t clear the stoppage. Customer opted to replace the toilet. Noted to customer the flange is sitting low and can cause issues. Customer was ok with doubling the wax ring. Customer declined me going to attic to take a picture of the water heater due to heat concerns.
Stone Mountain, GA 30087
Came out for a toilet whistling. Arrived and met with the homeowner. She directed me to the hall bathroom toilet. When the toilet was flushed, the fill valve was making a loud whistling noise. Inspected inside of toilet and found the tank bolts were just piles of rust inside the tank. Told the homeowner I could replace the fill valve but recommended rebuilding the whole tank. Toilet would not be cost effective to replace as it is tiled into the bathroom floor and would be difficult to find a toilet that matched the size and shape. Valve to the toilet was very difficult to turn. Recommended that we replace the valve but the customer requested I spray WD40 on the valve which I did at no charge. Not responsible for any failures of the valve. Closed the main valve to the house and drained off the pressure to work on the tank. Swapped the fill valve, flush valve, 3 tank bolts, the toilet handle, and the supply line. Tested to ensure proper function and a leak free installation. No further i
Came out for a toilet whistling. Arrived and met with the homeowner. She directed me to the hall bathroom toilet. When the toilet was flushed, the fill valve was making a loud whistling noise. Inspected inside of toilet and found the tank bolts were just piles of rust inside the tank. Told the homeowner I could replace the fill valve but recommended rebuilding the whole tank. Toilet would not be cost effective to replace as it is tiled into the bathroom floor and would be difficult to find a toilet that matched the size and shape. Valve to the toilet was very difficult to turn. Recommended that we replace the valve but the customer requested I spray WD40 on the valve which I did at no charge. Not responsible for any failures of the valve. Closed the main valve to the house and drained off the pressure to work on the tank. Swapped the fill valve, flush valve, 3 tank bolts, the toilet handle, and the supply line. Tested to ensure proper function and a leak free installation. No further i
Dawson D.
Dawson D. Checked in
Came out for a toilet whistling. Arrived and met with the homeowner. She directed me to the hall bathroom toilet. When the toilet was flushed, the fill valve was making a loud whistling noise. Inspected inside of toilet and found the tank bolts were just piles of rust inside the tank. Told the homeowner I could replace the fill valve but recommended rebuilding the whole tank. Toilet would not be cost effective to replace as it is tiled into the bathroom floor and would be difficult to find a toilet that matched the size and shape. Valve to the toilet was very difficult to turn. Recommended that we replace the valve but the customer requested I spray WD40 on the valve which I did at no charge. Not responsible for any failures of the valve. Closed the main valve to the house and drained off the pressure to work on the tank. Swapped the fill valve, flush valve, 3 tank bolts, the toilet handle, and the supply line. Tested to ensure proper function and a leak free installation. No further i
Stone Mountain, GA 30087
Installed customer supplied kitchen faucet, thoroughly checked for any leaks everything is working upon departure
Installed customer supplied kitchen faucet, thoroughly checked for any leaks everything is working upon departure
Braulio B.
Braulio B. Checked in
Installed customer supplied kitchen faucet, thoroughly checked for any leaks everything is working upon departure
Stone Mountain, GA 30087
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