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Plumbers in Smyrna, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Smyrna, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Smyrna, GA.

Recent Jobs and Reviews in Smyrna, GA

Rated 5.0 out of 5 stars based on 14 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

Smyrna, GA at a glance

Chen Plumbing has completed 3 jobs in Smyrna, GA in December 2025.

The most recent job was on December 22, 2025.

Chen Plumbing has completed 71 jobs in Smyrna, GA in the last 12 months. The first job there was in July 2023.

Job Locations and Reviews

Customer had line needed to be capped until we are to return to do further work after Christmas. Checked for leaks after capping line. Customer is to call and schedule further work.
Customer had line needed to be capped until we are to return to do further work after Christmas. Checked for leaks after capping line. Customer is to call and schedule further work.
Cody C.
Cody C. Checked in
Customer had line needed to be capped until we are to return to do further work after Christmas. Checked for leaks after capping line. Customer is to call and schedule further work.
Smyrna, GA 30080
Service Call Summary – Vibrations from Water Pipes Date: 10 December 2025 Customer: Rock & Mrs. Payne Technician: Shawn Customer Concern Customer reported vibrations/noises coming from the water pipes throughout the home that have worsened over the past 1–2 years. Findings Pressure Regulating Valve (PRV) Existing PRV manufactured in 2012 (13 years old) Incoming static pressure drops to ~35 psi (low), but builds to excessive pressure overnight Classic symptom of a failing/diaphragm-deteriorated PRV Water Heater Manufactured September 2011 (14 years old) Significant sediment buildup causing audible percolation/boiling noises during heating cycle No leaks observed at this time No thermal expansion tank installed (required when a PRV is present) Toilets Upstairs hall bathroom: Toilet running due to soap dispenser physically blocking the flapper Master bathroom: Fill valve failed and allowing tank to continuously run (common secondary symptom of fluctuating pressure from bad PRV)
Service Call Summary – Vibrations from Water Pipes Date: 10 December 2025 Customer: Rock & Mrs. Payne Technician: Shawn Customer Concern Customer reported vibrations/noises coming from the water pipes throughout the home that have worsened over the past 1–2 years. Findings Pressure Regulating Valve (PRV) Existing PRV manufactured in 2012 (13 years old) Incoming static pressure drops to ~35 psi (low), but builds to excessive pressure overnight Classic symptom of a failing/diaphragm-deteriorated PRV Water Heater Manufactured September 2011 (14 years old) Significant sediment buildup causing audible percolation/boiling noises during heating cycle No leaks observed at this time No thermal expansion tank installed (required when a PRV is present) Toilets Upstairs hall bathroom: Toilet running due to soap dispenser physically blocking the flapper Master bathroom: Fill valve failed and allowing tank to continuously run (common secondary symptom of fluctuating pressure from bad PRV)
Shawn B.
Shawn B. Checked in
Service Call Summary – Vibrations from Water Pipes Date: 10 December 2025 Customer: Rock & Mrs. Payne Technician: Shawn Customer Concern Customer reported vibrations/noises coming from the water pipes throughout the home that have worsened over the past 1–2 years. Findings Pressure Regulating Valve (PRV) Existing PRV manufactured in 2012 (13 years old) Incoming static pressure drops to ~35 psi (low), but builds to excessive pressure overnight Classic symptom of a failing/diaphragm-deteriorated PRV Water Heater Manufactured September 2011 (14 years old) Significant sediment buildup causing audible percolation/boiling noises during heating cycle No leaks observed at this time No thermal expansion tank installed (required when a PRV is present) Toilets Upstairs hall bathroom: Toilet running due to soap dispenser physically blocking the flapper Master bathroom: Fill valve failed and allowing tank to continuously run (common secondary symptom of fluctuating pressure from bad PRV)
Smyrna, GA 30082
Customer stated that shower was not shutting off so they had to shut off main valve. Stated a customer that cartridge would need to be replaced in customer agreed. Went ahead and installed new cartridge and test. At this time, there was no leaks present at this time and now shower was working as it should. Reset trim and caulked around trim.
Customer stated that shower was not shutting off so they had to shut off main valve. Stated a customer that cartridge would need to be replaced in customer agreed. Went ahead and installed new cartridge and test. At this time, there was no leaks present at this time and now shower was working as it should. Reset trim and caulked around trim.
Simeon S.
Simeon S. Checked in
Customer stated that shower was not shutting off so they had to shut off main valve. Stated a customer that cartridge would need to be replaced in customer agreed. Went ahead and installed new cartridge and test. At this time, there was no leaks present at this time and now shower was working as it should. Reset trim and caulked around trim.
Smyrna, GA 30080
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